Greg Roque Natividad

Greg Roque Natividad.

Senior Project Manager

Senior Project Manager with 15 years delivering SaaS products for travel and hospitality

Portrait of Greg Roque  Natividad
01About

I'm a Senior Project Manager with 15 years of experience coordinating and delivering web and software applications, with most of that time focused on the travel and hospitality industry. I've spent my career working inside mid-size outsourcing companies serving international clients, where multi-tenant SaaS platforms were the norm and keeping multiple client workstreams running in parallel was just part of the job. My work consistently sits at the intersection of technical delivery and stakeholder communication, making sure teams ship what clients actually need, on time and within scope.

What I find most satisfying about this work is the planning side: building the structures that let cross-functional teams move fast without losing alignment. I've introduced reporting processes that gave clients and internal teams real visibility into delivery progress, and I've learned that most project failures trace back to communication gaps that could have been closed earlier. I hold a BS in Computer Science from the Polytechnic University of the Philippines, which gives me enough technical grounding to have honest conversations with developers, even when those conversations are about scope, risk, or why a timeline needs to shift.

02Skills
JiraConfluenceTrelloSlackDockerShopifyPHPTypeScriptSQLReactNext.jsNestJSWordPressPostgreSQLMySQL
03Selected Work
20 projects
01

4Tactic — PM

Project ManagementJiraConfluenceSlackGoogle Calendar

Sport Club 4Tactic ran its whole operation through Facebook posts, group chats and printed notices. No one owned announcements, so members got schedule changes late or not at all, and coaches re-typed the same fixture list into three places. Two tournaments had turnout problems traced back to an update that never reached half the squad. Previous attempts to "just use one group chat" failed because nobody could say which chat was official. Agreed a single official source with the committee, with a named owner per section rather than a shared account. Announcements moved to a weekly routine: drafted in Confluence, approved by the section owner, published to one channel, with fixtures mirrored to the club calendar. Ran old and new channels side by side for one month so nothing was missed, with a rule that anything posted only to the old channel was re-published, not lost. Urgent changes inside 24 hours escalated straight to the section owner and the committee chair. After the parallel month, old channels were closed to posting and kept read-only. No tournament since has lost turnout to a missed update. Coaches stopped re-typing fixtures into three places, and the committee can point to one channel when a member says they were not told.

4Tactic — PM screenshot 01
02

4Tactic

VercelWordPressPHPMySQLNext.jsReactJavaScriptHTML5CSS3

Developed a responsive and modern website for Sport Club 4Tactic to showcase club information, activities, and updates. Built with interactive UI components and optimized for performance and user experience across devices.

03

Mum's Candy

ShopifyLiquidJavaScriptRubyCloudflareWordPressPHPMySQLReactNext.jsjQueryBootstrapFoundationGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsFont AwesomeStripePayPalHTML5CSS3

As a dedicated Shopify developer and Shopify designer, I created Mum's Candy, a delightful Swedish candies Shopify website. From UI/UX design in Figma to a fully functional Shopify site, I ensured every detail was optimized. Key features include a custom Shopify theme, responsive design, speed optimization, and SEO best practices. This project showcases my ability to craft engaging, high-performance e-commerce platforms that enhance user experience and drive sales.

04

PULP Live World

WordPressPHPMySQLApache HTTP ServerVercelReactNext.jsGoogle AnalyticsGoogle Tag ManagerFont AwesomeJavaScriptHTML5CSS3

PULP Live World (https://pulp.ph)

05

Aureo La Union

WordPressPHPMySQLApache HTTP ServerWooCommercejQueryBootstrapMaterial-UIGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsFont AwesomeJavaScriptHTML5CSS3

Aureo La Union (http://www.aureohotels.com/)

06

Distriphil

WordPressPHPMySQLNginxWooCommercejQueryBootstrapGoogle FontsFont AwesomeStripeJavaScriptHTML5CSS3

Distriphil (http://www.distriphil.com/)

07

Evergen

CloudflareWordPressPHPMySQLWooCommercejQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsFont AwesomeJavaScriptHTML5CSS3

Energy Optimization Platform Contributed to the backend development of Evergen, a renewable energy software platform that optimizes residential and commercial battery systems. Worked on microservices for monitoring and optimizing energy usage, processing large volumes of real-time data, and improving system scalability and uptime using cloud-based infrastructure and automation tools.

08

WP Bug Detector

NginxWordPressPHPMySQLWooCommerceVue.jsjQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelHotjarGoogle FontsFont AwesomePayPalJavaScriptHTML5CSS3

WordPress Issue Tracking & Analysis Tool Worked on the backend development of WP Bug Detector from start to finish, building and maintaining APIs, designing microservices, and ensuring reliable data management. Developed SQL-based solutions using PostgreSQL, implemented robust backend logic with Node.js, Express.js, and NestJS, and optimized system performance for accurate and efficient bug detection.

09

BEÚ Spirits

Apache HTTP ServerPHPWordPressMySQLjQueryBootstrapGoogle AnalyticsGoogle Tag ManagerGoogle FontsFont AwesomeJavaScriptHTML5CSS3

Mezcal Brand Website Developed a visually striking static website for a premium Mezcal spirits brand based in Zurich and Berlin. Built using Bootstrap framework with custom HTML5 and CSS3 styling to showcase their artisanal Mexican spirits collection. Created an elegant, responsive design featuring product displays with detailed information about each Mezcal variety, production methods, and master distillers. Implemented smooth scrolling navigation, age verification modal, and interactive product galleries. Designed a modern layout emphasizing the brand's connection to lunar cycles and Mexican traditions with bilingual support (English/German).

10

Burlington Philippines

WordPressPHPMySQLCloudflareShopifyjQueryBootstrapGoogle AnalyticsGoogle FontsPayPalJavaScriptHTML5CSS3

Burlington Philippines (https://burlingtonphils.com/)

11

Craft Easy Philippines

WordPressPHPMySQLApache HTTP ServerjQueryFacebook PixelGoogle FontsJavaScriptHTML5CSS3

Craft Easy Philippines (http://crafteasyphilippines.com/)

12

Gran Fondo New York

WordPressPHPMySQLCloudflarejQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsGoogle MapsJavaScriptHTML5CSS3

Gran Fondo New York (https://gfny.com)

13

Gran Fondo New York - Italia

WordPressPHPMySQLjQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsGoogle MapsJavaScriptHTML5CSS3

Gran Fondo New York - Italia (http://gfnyitalia.com)

14

Roll Bliss

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapGoogle AnalyticsGoogle Tag ManagerFacebook PixelHotjarFont AwesomePayPalGoogle MapsHTML5CSS3

Introducing 'Roll Bliss', a standout achievement in my portfolio as a Shopify Developer, tailored for the Brazilian Jiu-Jitsu (BJJ) community This project exemplifies my expertise in creating bespoke e-commerce solutions, particularly for specialized athletic gear. As a Shopify Developer, I crafted Roll Bliss to be the go-to online destination for custom BJJ kimonos and apparel. In designing Roll Bliss, my focus as a Shopify Developer was on highlighting the unique customizability of BJJ gear.

15

SINKO

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapPayPalHTML5CSS3

The client wanted to a ecommerce website to be developed in Shopify. I designed and developed the shopify store from the scratch using the figma and other functionalities in the store. I added the product page and inner pages of the store as per the requirements of the client. The project was delivered successfully within the decided timeframe.

16

Sauced

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapAmazon CloudFrontAmazon Web ServicesFont AwesomePayPalHTML5CSS3

As a Shopify Developer, I created a visually captivating Shopify store for Sauced, an exclusive wine bar that brings the allure of indulgence online. Using Figma to Shopify integration, I designed a custom theme that reflects the brand's bold and romantic ambiance. The store provides a seamless and engaging experience with responsive design, optimized performance, and smooth navigation. SEO optimizations were implemented to boost search rankings and attract wine lovers. Expertise in Shopify Theme Development and custom design solutions.

17

Save On Blinds

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapMaterial-UIGoogle AnalyticsGoogle Tag ManagerAmazon CloudFrontAmazon Web ServicesFont AwesomePayPalHTML5CSS3

As a proficient Shopify developer and Shopify designer, I developed Save On Blinds, a custom Shopify website designed to facilitate consultation bookings. Starting with a Figma design provided by the client, I transformed it into a fully functional Shopify site. Key features include a custom Shopify theme, responsive design, and advanced form integration to collect customer data efficiently. This project highlights my ability to create tailored, high-performance e-commerce solutions that enhance user experience and streamline business operations.

18

Servmeco

NginxWordPressPHPMySQLBootstrapGoogle AnalyticsGoogle Tag ManagerFacebook PixelJavaScriptHTML5CSS3

Developed a comprehensive web application for Servmeco to simplify event planning, including guest seating arrangements, dietary requirements, and other logistics. Built a scalable backend with Laravel and PHP, designed database architecture with PostgreSQL and SQLite, and implemented frontend features using Angular, TypeScript, Sass, and Bootstrap. Integrated APIs, optimized performance, and ensured smooth communication between microservices.

19

Shannela Store

WordPressPHPMySQLNginxJavaScriptHTML5CSS3

Shannela Store (http://dev.shannelastore.com.ph/)

20

Solomon

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapAmazon CloudFrontAmazon Web ServicesFont AwesomePayPalHTML5CSS3

As a Shopify developer and Shopify designer, I created Solomon, a packed meat-selling Shopify website. I began with a user-centric UI/UX design in Figma and converted it into a fully functional Shopify site. Key features include responsive design, custom Shopify theme, speed optimization, and SEO best practices. This project demonstrates my ability to deliver visually appealing, high-performance e-commerce solutions that enhance user experience and drive sales.

04Experience
Mar 2022—Sep 2026

Senior Project Manager / Luminary Digital Inc.

  • I manage a portfolio of enterprise-level SaaS products for travel and hospitality clients across North America and Europe, overseeing delivery teams working on multi-tenant cloud infrastructure and ensuring roadmaps stay aligned with client expectations.
  • I introduced standardized reporting processes that significantly improved delivery visibility for both internal teams and client stakeholders, reducing ambiguity and enabling faster decision-making.
  • I work directly with client stakeholders to define sprint cadences, facilitate roadmap planning, and resolve blockers before they impact delivery timelines.
  • Served as Team Lead to guide, mentor, and oversee junior project coordinators, establishing best practices for project delivery, task prioritization, and cross-team communication
Jan 2019—Feb 2022

Project Manager / Luminary Digital Inc.

  • I took ownership of several large-scale client engagements in the hospitality SaaS space, managing cross-functional teams building and maintaining booking and property management platforms.
  • I led end-to-end project planning from discovery through deployment, maintaining risk registers and ensuring scope, schedule, and quality targets were consistently met.
  • I served as the primary point of contact for client escalations, which directly contributed to measurable improvements in client satisfaction scores across my engagements.
  • I coordinated closely with development, QA, and design teams to keep delivery pipelines flowing and stakeholder expectations well managed.
May 2016—Dec 2018

Senior Software Developer / Meridian Content Labs

  • I coordinated the delivery of digital content platforms and web applications for travel and tourism brands, aligning design, development, and QA teams around shared delivery goals.
  • I maintained comprehensive project documentation and ran weekly status meetings that kept stakeholders informed and deliverables on track.
  • I managed client expectations through clear and consistent communication, building trust and reducing the frequency of late-stage scope changes.
  • I tracked deliverables across concurrent workstreams, flagging risks early and escalating issues to ensure timely resolution.
Aug 2013—Apr 2016

Software Developer / Castelo Web Solutions

  • I supported the build and maintenance of client websites and e-commerce stores for hospitality and retail clients across US and UK markets, tracking task progress and preparing regular status reports.
  • I scheduled and facilitated team meetings, coordinated between developers and account managers, and helped ensure deliverables were completed to client specifications.
  • I flagged risks and issues to senior coordinators, developing a disciplined habit of proactive escalation that became central to my project management approach.
  • I gained foundational experience using project management tools to track multi-team workstreams and maintain delivery accountability.
Jun 2011—Jul 2013

Junior Software Developer / Arcview Systems Corp.

  • I supported a delivery team building web applications for BPO sector clients, helping maintain project schedules and coordinating communication between developers and clients.
  • I assisted with project documentation and status tracking under the supervision of a senior project manager, building a strong foundation in structured delivery processes.
  • I learned how disciplined project management practices keep cross-functional teams aligned and deliveries on schedule, a principle that has guided my entire career since.
05Contact