Portrait of Greg Roque  Natividad

Greg Roque Natividad

Senior Project Manager

Senior Project Manager with 15 years delivering SaaS products for travel and hospitality

Now · about

I'm a Senior Project Manager with 15 years of experience coordinating and delivering web and software applications, with most of that time spent in the travel and hospitality industry. I've built my career around multi-tenant SaaS platforms, where keeping multiple clients running smoothly on shared infrastructure requires a level of planning and communication discipline that I genuinely enjoy. Right now I manage a portfolio of enterprise SaaS products at Luminary Digital Inc., working with delivery teams across North America and Europe to keep complex roadmaps moving.

What I find most interesting about this work is the intersection of structure and people - getting the processes tight enough that teams can move fast, while staying close enough to stakeholders that problems surface before they become incidents. I introduced standardized reporting processes at Luminary that gave both internal teams and clients much clearer visibility into delivery status, and that kind of systemic improvement is what I tend to focus on. I also mentor junior coordinators and help shape how the wider delivery function plans capacity, which keeps me thinking about how we build teams, not just how we ship products.

Toolkit · skills
  • React
  • Next.js
  • NestJS
  • PostgreSQL
  • MySQL
  • JIRA
  • Agile/Scrum
  • Sprint Planning
  • Risk Register Management
  • Capacity Planning
  • Stakeholder Reporting
  • Docker
  • WordPress
  • Shopify
Path · experience
Mar 2022 — Aug 2026

Senior Project Manager

Luminary Digital Inc.
  • I manage a portfolio of enterprise-level SaaS products for travel and hospitality clients across North America and Europe, overseeing delivery teams working on multi-tenant cloud infrastructure.
  • I introduced standardized reporting processes that significantly improved delivery visibility for both internal teams and client stakeholders.
  • I work closely with client stakeholders to define product roadmaps, set sprint cadences, and proactively resolve blockers before they impact delivery timelines.
  • I mentor junior project coordinators and contribute to resourcing and capacity planning across the wider delivery function.
Jan 2019 — Feb 2022

Project Manager

Luminary Digital Inc.
  • I took ownership of several large-scale client engagements in the hospitality SaaS space, managing cross-functional teams building booking and property management platforms.
  • I led end-to-end project planning from discovery through deployment, maintaining risk registers and ensuring scope and timeline adherence throughout each engagement.
  • I served as the primary point of contact for client escalations, which contributed to significantly improved client satisfaction scores over the course of these engagements.
  • I coordinated cross-functional delivery teams working with React, Docker, and PostgreSQL, aligning development, QA, and stakeholder workstreams.
May 2016 — Dec 2018

Project Coordinator

Meridian Content Labs
  • I coordinated the delivery of digital content platforms and web applications for travel and tourism brands, managing dependencies between design, development, and QA teams.
  • I maintained comprehensive project documentation and ran weekly status meetings to keep stakeholders informed and delivery on track.
  • I helped manage client expectations through clear and consistent communication, ensuring deliverables aligned with agreed scope and timelines.
  • I tracked deliverables and milestones across multiple concurrent projects, flagging risks early and escalating issues as needed.
Aug 2013 — Apr 2016

Junior Project Coordinator

Castelo Web Solutions
  • I supported the build and maintenance of client websites and e-commerce implementations for hospitality and retail clients across US and UK markets.
  • I tracked task progress in project management tools, prepared status reports, and scheduled meetings to keep delivery teams aligned.
  • I flagged risks and blockers to senior coordinators and account managers, contributing to timely project delivery across multiple client accounts.
  • I developed foundational skills in client communication, documentation, and structured project tracking that underpinned my growth into senior coordination roles.
Jun 2011 — Jul 2013

Project Coordinator Intern

Arcview Systems Corp.
  • I supported a delivery team building web applications for business process outsourcing clients, helping maintain project schedules and coordination between developers and clients.
  • I assisted with project documentation and communication under the supervision of a senior project manager, building a strong foundation in structured project processes.
  • I coordinated internal communication to keep team members aligned on priorities, deadlines, and deliverable status across active projects.
Built · 19 projects

4Tactic

01

Developed a responsive and modern website for Sport Club 4Tactic to showcase club information, activities, and updates. Built with interactive UI components and optimized for performance and user experience across devices.

VercelWordPressPHPMySQLNext.jsReactJavaScriptHTML5CSS3

Mum's Candy

02

As a dedicated Shopify developer and Shopify designer, I created Mum's Candy, a delightful Swedish candies Shopify website. From UI/UX design in Figma to a fully functional Shopify site, I ensured every detail was optimized. Key features include a custom Shopify theme, responsive design, speed optimization, and SEO best practices. This project showcases my ability to craft engaging, high-performance e-commerce platforms that enhance user experience and drive sales.

ShopifyLiquidJavaScriptRubyCloudflareWordPressPHPMySQLReactNext.jsjQueryBootstrapFoundationGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsFont AwesomeStripePayPalHTML5CSS3

PULP Live World

03

PULP Live World (https://pulp.ph)

WordPressPHPMySQLApache HTTP ServerVercelReactNext.jsGoogle AnalyticsGoogle Tag ManagerFont AwesomeJavaScriptHTML5CSS3

Aureo La Union

04

Aureo La Union (http://www.aureohotels.com/)

WordPressPHPMySQLApache HTTP ServerWooCommercejQueryBootstrapMaterial-UIGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsFont AwesomeJavaScriptHTML5CSS3

Distriphil

05

Distriphil (http://www.distriphil.com/)

WordPressPHPMySQLNginxWooCommercejQueryBootstrapGoogle FontsFont AwesomeStripeJavaScriptHTML5CSS3

Evergen

06

Energy Optimization Platform Contributed to the backend development of Evergen, a renewable energy software platform that optimizes residential and commercial battery systems. Worked on microservices for monitoring and optimizing energy usage, processing large volumes of real-time data, and improving system scalability and uptime using cloud-based infrastructure and automation tools.

CloudflareWordPressPHPMySQLWooCommercejQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsFont AwesomeJavaScriptHTML5CSS3

WP Bug Detector

07

WordPress Issue Tracking & Analysis Tool Worked on the backend development of WP Bug Detector from start to finish, building and maintaining APIs, designing microservices, and ensuring reliable data management. Developed SQL-based solutions using PostgreSQL, implemented robust backend logic with Node.js, Express.js, and NestJS, and optimized system performance for accurate and efficient bug detection.

NginxWordPressPHPMySQLWooCommerceVue.jsjQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelHotjarGoogle FontsFont AwesomePayPalJavaScriptHTML5CSS3

BEÚ Spirits

08

Mezcal Brand Website Developed a visually striking static website for a premium Mezcal spirits brand based in Zurich and Berlin. Built using Bootstrap framework with custom HTML5 and CSS3 styling to showcase their artisanal Mexican spirits collection. Created an elegant, responsive design featuring product displays with detailed information about each Mezcal variety, production methods, and master distillers. Implemented smooth scrolling navigation, age verification modal, and interactive product galleries. Designed a modern layout emphasizing the brand's connection to lunar cycles and Mexican traditions with bilingual support (English/German).

Apache HTTP ServerPHPWordPressMySQLjQueryBootstrapGoogle AnalyticsGoogle Tag ManagerGoogle FontsFont AwesomeJavaScriptHTML5CSS3

Burlington Philippines

09

Burlington Philippines (https://burlingtonphils.com/)

WordPressPHPMySQLCloudflareShopifyjQueryBootstrapGoogle AnalyticsGoogle FontsPayPalJavaScriptHTML5CSS3

Craft Easy Philippines

10

Craft Easy Philippines (http://crafteasyphilippines.com/)

WordPressPHPMySQLApache HTTP ServerjQueryFacebook PixelGoogle FontsJavaScriptHTML5CSS3

Gran Fondo New York

11

Gran Fondo New York (https://gfny.com)

WordPressPHPMySQLCloudflarejQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsGoogle MapsJavaScriptHTML5CSS3

Gran Fondo New York - Italia

12

Gran Fondo New York - Italia (http://gfnyitalia.com)

WordPressPHPMySQLjQueryGoogle AnalyticsGoogle Tag ManagerFacebook PixelGoogle FontsGoogle MapsJavaScriptHTML5CSS3

Roll Bliss

13

Introducing 'Roll Bliss', a standout achievement in my portfolio as a Shopify Developer, tailored for the Brazilian Jiu-Jitsu (BJJ) community This project exemplifies my expertise in creating bespoke e-commerce solutions, particularly for specialized athletic gear. As a Shopify Developer, I crafted Roll Bliss to be the go-to online destination for custom BJJ kimonos and apparel. In designing Roll Bliss, my focus as a Shopify Developer was on highlighting the unique customizability of BJJ gear.

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapGoogle AnalyticsGoogle Tag ManagerFacebook PixelHotjarFont AwesomePayPalGoogle MapsHTML5CSS3

SINKO

14

The client wanted to a ecommerce website to be developed in Shopify. I designed and developed the shopify store from the scratch using the figma and other functionalities in the store. I added the product page and inner pages of the store as per the requirements of the client. The project was delivered successfully within the decided timeframe.

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapPayPalHTML5CSS3

Sauced

15

As a Shopify Developer, I created a visually captivating Shopify store for Sauced, an exclusive wine bar that brings the allure of indulgence online. Using Figma to Shopify integration, I designed a custom theme that reflects the brand's bold and romantic ambiance. The store provides a seamless and engaging experience with responsive design, optimized performance, and smooth navigation. SEO optimizations were implemented to boost search rankings and attract wine lovers. Expertise in Shopify Theme Development and custom design solutions.

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapAmazon CloudFrontAmazon Web ServicesFont AwesomePayPalHTML5CSS3

Save On Blinds

16

As a proficient Shopify developer and Shopify designer, I developed Save On Blinds, a custom Shopify website designed to facilitate consultation bookings. Starting with a Figma design provided by the client, I transformed it into a fully functional Shopify site. Key features include a custom Shopify theme, responsive design, and advanced form integration to collect customer data efficiently. This project highlights my ability to create tailored, high-performance e-commerce solutions that enhance user experience and streamline business operations.

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapMaterial-UIGoogle AnalyticsGoogle Tag ManagerAmazon CloudFrontAmazon Web ServicesFont AwesomePayPalHTML5CSS3

Servmeco

17

Developed a comprehensive web application for Servmeco to simplify event planning, including guest seating arrangements, dietary requirements, and other logistics. Built a scalable backend with Laravel and PHP, designed database architecture with PostgreSQL and SQLite, and implemented frontend features using Angular, TypeScript, Sass, and Bootstrap. Integrated APIs, optimized performance, and ensured smooth communication between microservices.

NginxWordPressPHPMySQLBootstrapGoogle AnalyticsGoogle Tag ManagerFacebook PixelJavaScriptHTML5CSS3

Shannela Store

18

Shannela Store (http://dev.shannelastore.com.ph/)

WordPressPHPMySQLNginxJavaScriptHTML5CSS3

Solomon

19

As a Shopify developer and Shopify designer, I created Solomon, a packed meat-selling Shopify website. I began with a user-centric UI/UX design in Figma and converted it into a fully functional Shopify site. Key features include responsive design, custom Shopify theme, speed optimization, and SEO best practices. This project demonstrates my ability to deliver visually appealing, high-performance e-commerce solutions that enhance user experience and drive sales.

ShopifyLiquidJavaScriptRubyCloudflarejQueryBootstrapAmazon CloudFrontAmazon Web ServicesFont AwesomePayPalHTML5CSS3